Player protection

Keep Play a Pastime: Responsible Gambling at Spinania Casino

Play only from 18+, and every Spinania account carries deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion.

Set your limit

Curaçao licensedGaming Control Board OGL/2015/8150/525

In short

From a quiet session to a closed account

Five facts that settle who stands behind your account and where help sits.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2015/8150/525

National registerBetStop

National Gambling Helpline1800 858 858

Limits support email[email protected]

When it gets too much

Which tool should you switch on first?

Useful the moment you want a figure in place before the next session starts.

Capping what goes in

Cap what leaves your balance each day or week, and switch it on before a deposit rather than after a loss.

When a run turns sour

Capping what a session can take back keeps a bad run from growing, so set it while you are level-headed.

A nudge at the clock

A reminder interrupts long play without closing anything down, so turn it on if you tend to lose track of the clock.

A pause, not a goodbye

A pause steps away for a chosen stretch, not forever: pick it when you need distance but want the account kept open.

Should you shut the door?

Closing your own play for a set stretch, this keeps the door shut on deposits and play until the period runs out.

Right now

From intention to a limit in place

Every figure here is yours to set, in your own account, with no one talking you out of it.

Your profile settings

Find the tab

Look for the responsible gambling tab, which groups the limits, reminders and exclusion options in one place.

Picking your guardrail

Decide whether money in, money lost or time spent is the thing you want held, then choose that one first.

Confirm the figure

Check the figure reads as you intended, then save it before you open any game.

When play stops feeling like a pastime

Noticing a sign early is cheaper than fixing it later. Chasing a loss, hiding your play or borrowing to keep going all point the same way; the first step is a limit or a pause.

Read through these and see whether any of them sound like your week.

Playing longer than you said you would
Spending money set aside for bills
Borrowing from friends or family to play
Keeping your play quiet from people close to you
Feeling restless when you are not playing
Going back to win back what you lost
Play crowding out work, sleep or company

Now that you know

Support that costs nothing and stays private

Free, private support sits alongside the limits we build into your account.

National Gambling Helpline

Staffed around the clock every day of the year, the helpline offers free online chat and email counselling, self-help tools and a directory of local services. Players and their relatives can call or open a chat whenever the worry starts, and nothing needs to be shared beyond what you choose. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings run across Australia for people who gamble, giving players and their relatives a room of others with the same experience. Details of meetings and how to join are available through the organisation's own listing, and a first visit needs no commitment of any kind. gaaustralia.org.au

National Debt Helpline

Free financial counselling covers gambling debt for players and their relatives, with advisers who can sort out repayments and talk to creditors. The line answers on weekdays from 9:30 to 16:30, and there is no charge for the call or the advice given. ndh.org.au

Clarity on breaks that hold

Set a break of a few days. Start a time-out from the responsible gambling area of your account and play stops for the hours or days you choose. Everything else stays as it was, so the break ends by itself and access returns without a request. It suits a short breather rather than a change of habit.

Self-exclusion in your account. Choose self-exclusion in your account when a pause is not enough and the break needs to last. The decision holds for the whole period you select and cannot be reversed early, so it is best chosen when you are calm rather than after a heavy session. Your account stays closed for the duration.

Before and after BetStop. BetStop is the national register, run by the Australian Government through ACMA. Registering online takes about five minutes and lasts at least three months, up to lifetime; the period cannot be shortened, and early cancellation only comes after three months with a statutory declaration of having seen a counsellor or GP. A support person can be nominated. betstop.gov.au

Questions answered

Limits, pauses and exclusions

The answers to the questions that hold people back from setting a limit today.

Why does the casino ask for my age before I play?+

Age checks keep anyone under 18 off the tables and slots, and Australian law sets that line for every player. Spinania Casino confirms your age during verification, before withdrawals are released. A clear photo ID is enough to settle it.

Can I shut my Spinania Casino account for good?+

Yes. Ask the support team at [email protected] to close your account permanently, and the request is handled without a quiz or a waiting game. Remember that a closed account does not stop you joining another site, so self-exclusion is the firmer route.

Can I change a limit after I have set one?+

Yes, limits can be revised later in the same section of the account where you set them. A stricter figure suits most people better than a loose one, and the tools sit alongside deposit limits, loss limits and session reminders. Decide the new number between sessions, not mid-spin.

How do I help a relative who plays too much?+

Call the National Gambling Helpline on 1800 858 858, which advises family members as well as players, and talk in a calm moment rather than during an argument. Counselling there is free and runs every day of the year. Offer to look at their account limits together afterwards.

Can I end a self-exclusion before the period is over?+

No. A self-exclusion at Spinania Casino runs for the whole period you chose and is not lifted early on request. Pick a length you can live with, because the point is that a bad evening cannot undo a good decision.

What does a cooling-off period let me do?+

A cooling-off period pauses your account for the days you choose, so deposits and play stay shut while the break lasts. Access reopens on its own once the period ends, with your history intact. Nothing needs to be requested to come back.