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Cleared for payout

Clear Spinania Casino verification before you cash out

Within 19 hours of your documents arriving, the check clears, because the licence requires us to know exactly who plays here.

Curaçao licensedGaming Control Board OGL/2015/8150/525
Before your first withdrawal

One pass, then easy payouts

When the withdrawal button goes grey, this is the one table to read first.

Checking party
Spinania Casino N.V.
Licence
Gaming Control Board Curaçao, OGL/2015/8150/525
Typical wait
19 hours
Deadline
Before the first withdrawal
Minimum age
18+
Four clean steps

Upload once and get it right

Each evening Spinania Casino works through files as they land, so a tidy upload holds your place.

Keep all four corners
At the upload screen, send a colour photo of your photo ID, all four corners visible and no glare across the text.
Address proven once
Once you reach that step, upload a statement or bill showing your name and address just as it appears on the account.
Card front snapshot
At the payment step, a screenshot of the card front with the middle digits covered links the deposit to you.
The quiet wait
After the file lands, the review team checks it and writes back to the address you registered; nothing else is needed from you unless a page is unclear.
Document list

Paperwork that clears your file

On the day the request lands, four items with one job each end the paper chase early.

Photo ID

ConfirmsWho you are
Must showFull name, photo, date of birth

Proof of address

ConfirmsWhere you live
Must showName and address, clearly legible

Payment card image

ConfirmsThe card is yours
Must showCard front, middle digits covered
Skip the surprise

What you are doing when we ask

The check is not random: it lands at four predictable points, and each has a reason.

Room to deposit more
A higher deposit limit tells us more money will move through the account, so a photo ID and a card image are requested before the new cap starts.
You are signing up
Age checks come early because the license allows play at 18 and over only, so a photo ID is requested at registration or at your first deposit.
Have your three files ready
Your first withdrawal is the latest point the license lets us stay unchecked, so a photo ID, proof of address and a card image are asked then.
Bigger than your usual
Larger sums look different from your usual pattern, so we ask where the money came from before the payment moves on.

Faster payouts once the trail is clear

By the time a payout is queued, the question can appear: how did this money reach us? Spinania Casino N.V. operates under a Gaming Control Board Curaçao licence, OGL/2015/8150/525, and that licence requires us to know. It is routine, never an accusation.

When the moment arrives, keep any of these to hand so the file closes quickly.

  • Statements from the account your salary lands in
  • Payslips issued by your employer
  • A tax notice or assessment
  • Paperwork for a property or vehicle sale
  • Proof of a pension or benefit

Fix the file and resend it

One sharp photo. Edges lost to shadow or a shaky hand make the printed details unreadable, so the reviewer cannot confirm what the document says. Lay it flat in daylight Fill the frame with the page only

Your old card ran out. A run-out card or a date already past fails the check, because we can only accept papers that are valid on the day we look. Check the expiry date first Send the renewed version

Keep it untouched. Software trimming, patching or filtering a scan breaks the link to the original, and the file loses its value as evidence. Share the untouched original Avoid phone filters and crops

Clear the wait faster

Papers first, payout after

The waiting is the worry, so here is what stalls a payout and what clears it.

When do I have to do the ID check at Spinania?+
By the time you request your first withdrawal, the file must be done. Registration or a first deposit can bring the request sooner, so keep your photo ID, proof of address and card image handy from day one.
Is my ID kept safe once the casino has it?+
Everything travels over TLS 1.3 encryption, which keeps the upload sealed in transit. Only the team that reviews identity documents opens your file, and nobody on the games side sees it.
Which regulator stands behind this casino?+
Spinania Casino N.V. holds licence OGL/2015/8150/525 from the Gaming Control Board Curaçao. That licence is what obliges the checks described on this page, including the source of funds review.
Why is the casino asking where my money comes from?+
Routine licence duty, not a suspicion aimed at you: the Gaming Control Board Curaçao requires checks against money laundering. Expect a request for a payslip or bank statement only when your activity reaches a level the rules flag.
Can I take the document pictures on my phone?+
Yes, a modern phone camera handles all three documents comfortably. Lay each one flat in daylight, fill the frame, and skip the flash so the text stays readable.
What happens if a document comes back refused?+
You get an e-mail naming the problem, usually a blurred edge or a cropped corner, and the whole file waits rather than just that one page. Take the shot again from above and reply to [email protected].
Do I need to resend papers after a name change?+
Yes, the ID on file has to match the name on your account before any money moves. Email [email protected] with the new photo ID and a proof of address showing both names if the change is recent.

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